General Information


Mailing Address
R&D Batteries, Inc.
PO Box 5007
Burnsville, MN 55337

Receiving Dock
R&D Batteries, Inc.
3300 Corporate Center Drive
Burnsville, MN 55306

 

Hours of Operation: 8:00AM to 5:00PM Central Standard Time, Monday - Friday.

Prices: All orders are shipped at prices in effect at the time of shipment. Prices are subject to change without notice.

Shipping: Most orders placed before 4:00PM CST ship the same day via FedEx Ground Service. Overnight or 2nd Day Air delivery is available for most battery types via FedEx, UPS or DHL. Orders are shipped FOB point of shipment.

Warranty: 12 month warranty from the date of shipment on most rechargeable batteries.
Primary batteries will perform at rated capacity at time of delivery..

Returns: An RA number must accompany all returns. Please contact us to obtain an RA number before sending back items for warranty or credit. Merchandise returned for credit should be in a resalable condition, within 30 days of purchase.

Retrofit Batteries: Items listed as "send in for retrofit" require that the old battery be returned to us to have new cells installed using your existing case and components. Please contact us for an order number to reference before sending in your batteries.

Quality Control: FDA Quality System Regulation 21 CFR 820 is implemented in our cGMP, Quality Assurance Policy.

Payment Terms: Net 30 days, subject to established credit. Visa, Master Card, AMEX, checks or ACH drawn on US funds.

Government Sales: Discounted pricing is available to Government agencies. R&D Batteries is a GSA contract holder.

Featured Manufacturers: Some of our premier vendor partners are listed below. Click on any logo for more information.

                                                                                                                                                                                                                        

At R&D we stock the Medical Batteries that our customers need.

R&D Batteries, a multi-million dollar corporation, is a battery assembler and distributor representing some of the worlds premier manufacturers. We focus primarily on the engineering, testing, manufacturing and distribution of replacement batteries used in medical equipment. To facilitate this, we have established and maintain factory direct relationships with cell manufacturers that are key to the medical industry. Our sales volume allows us to provide our customers with a purchasing avenue that is linked directly to these premium cell manufacturers worldwide. R&D Batteries, Inc. was established February 6, 1989 with the goal of becoming the medical industry’s most complete battery source. The officers and key operating personnel each average over 30 years experience in the replacement battery industry. Many others have worked exclusively with medical replacement batteries for over 20 years. Our background, knowledge and experience together offer the right ingredients to allow us to serve our customers with unparalleled commitment and quality. Providing the healthcare industry with only the finest replacement batteries is our primary focus. The R&D inventory is specifically designed to accommodate the needs of hospitals, medical centers, biomedical service companies and clinical engineering service professionals. To enable us to offer problem solving solutions we actively solicit ideas from field technicians and managers. Our products are unique in that many were born at their point of application. From the beginning, our goal has been to provide products with practical, efficient and cost effective innovations. We are able to implement new products and product modifications in a fraction of the time required by others. At R&D we take the steps to provide for the services and tools that we know are important to Biomedical Engineers. Our knowledgeable customer service representatives are always on hand to help with any requirements that you may have. Members of our Technical Support team are available during business hours and will be able to answer questions at the time of your call. Through contract agreements, business partners and distributors, our products are sold in the vast North American market and throughout the world. We manufacture products in our own modern Production Department using state of the art equipment and techniques. Nearly all of our assemblies are produced, tested and QC certified right here at our facility in Burnsville, Minnesota. Every battery is given a final inspection prior to packaging the product for shipment. R&D Batteries has been a Value Added Center for EnerSys for over 10 years and a distributor & assembler for major battery manufacturers for over 20 years.


                  

All statements, technical information and recommendations contained herein are based on tests we believe to be reliable, but the accuracy or completeness therof is not guaranteed, and the following is made in lieu of all warranties, express or implied: Seller's and manufacturer's only obligation shall be to replace such quantity of the product proved to be defective. Neither seller nor manufacturer shall be liable for any injury, loss or damage, direct or consequential, arising out of the use or the inability to use the products. Before using, user assumes all risk and liability whatsoever in connection therewith. No statement or recommendation not contained herein shall have any force or effect unless in agreement signed by representatives of seller or manufacturer.